A unique customer relationship

Lyon uses innovation and digitisation to ensure that you enjoy an excellent and memorable experience in Lyon.

Last updated date : 04/02/2021

What is ONLYLYON Experience?

ONLYLYON Tourism has launched a pioneering initiative that is one of a kind in Europe: ONLYLYON Experience, a destination CRM system, which is aimed at building an emotional, lasting and profitable relationship with local, national and international visitors.

The aim is to improve your experience in Lyon and offer you the best advice before, during and after your stay in our city!

ONLYLYON Experience is based on ONLYLYON Tourism’s customer databases, as well as those of its partners, for which we provide customer knowledge and operational services, in the form of digital communication campaigns, in order to provide high-quality digital assistance for all visitors to the Lyon metropolitan area. 

Further information about our  « Privacy and confidenciality » policy

Who are the partners involved in  ONLYLYON Experience ?

  • Rhônexpress
  • AccorHotels Group
  • Groupe Arteloge Hôtels
  • Groupe EHotels
  • Hôtel Charlemagne
  • Hôtel Axotel
  • Hôtel Globe & Cecil
  • Hôtel Le Roosevelt
  • Lyon City Tour
  • Les Bateaux Lyonnais (groupe Lavorel)
  • Salon Piscine Global (GL Exhibitions)
  • Salon Paysalia (GL Exhibitions) 
  • Musée des Confluences
  • Le Grand Réfectoire
  • Hard Rock Café
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