Lyon for all
Disability and Accessibility Information

Disability and Accessibility Information

Lyon, a city accessible to all

Lyon for all

Last updated date : 24/01/2023

In 2018, Lyon was awarded the European Commission’s annual Access City Award, which recognises the specific efforts of a European city with more than 50,000 residents to improve the accessibility of its public services, transport, culture, etc.

The doors of Lyon's tourist office are open to you

To start your stay in Lyon, visit the Tourist Office in Place Bellecour, which has tailored its facilities to the needs of all visitors:

An entrance accessible by a ramp
A lowered reception desk
Raised seating
Magnetic loop for the hearing impaired
A hearing loop for hearing-impaired visitors
A high-contrast relief map for visually-impaired visitors
Specialist advisors, who are completely aware of the needs of "disabled visitors"

Handilol: Wheelchair accessible route in the Presqu'île district (741,75 Ko)

Handilol: Wheelchair accessible route in the Vieux-Lyon and Fourvière district (704,19 Ko)

Would you like to receive personalized information on accessible tourism in the City of Lyon?

Please contact Rachel Mallet
Accessible Tourism Project Manager on +33 (0)4 72 77 69 69
[email protected]

Activities, museums, accommodation and restaurants

Accessible activities

Find all our accessible offers as well as our guided tours and the list of accessible traboules in our article dedicated to accessible activities. The sites labelled "Tourisme & Handicap" in the Auvergne Rhône Alpes region can be found in the Tourisme Rhône Alpes guide.

Lyon's museums

Lyon’s museums have adopted a modern approach to guaranteeing openness and accessibility for as many people as possible. The majority of large museums are accessible to disabled visitors at special rates. Also, the City of Lyon has made an accessibility guide that contains a list of addresses, services and cultural attractions with disabled facilities for you to enjoy. Find out more :

Accomodation

In Lyon several accommodations are ready to welcome you in full compliance. Discover our selection of accessible accomodations certified as accessible by our partner, Mobee Travel, the leading holiday booking platform for disabled travelers.

Restaurants

A number of restaurants are accessible et some are equipped with talking menus to provide blind and visually-impaired diners with better service. Discover our selection of accessible restaurants certified as accessible by our partner Mobee Travel.

Travel and other services

Accessibility guide for public transports (in French)

Guide d'accessibilité du réseau TCL (4,34 Mo)

Accessible public toilets

On the Place Bellecour: behind the tourist office. Open every day from 8am to 7.30pm. Free.
In the Vieux Lyon district: avenue du Doyenné, to the right of the Vieux Lyon metro station entrance. Open every day from 8am to 7.30pm. Free.
Near Fourvière: public toilets in the Place du Père François Varillon. Open every day from 6am to 2am. Free.
Near the Parc de la Tête d'Or: public toilets on avenue de Grande-Bretagne. Automatic. Open every day from 6am to 2am. Free. Public toilets on avenue Verguin. Automatic. Open daily from 5am to 10pm. Free.
In the Confluence district: public toilets in Place de l'Hippodrome. Automatic. Open every day from 5am to 10pm. Free.
Near Place des Terreaux: public toilets on Quai de la Pêchey. Automatic. Open every day from 6am to midnight. Free.
In the Croix-Rousse district: public toilets in the Place de la Croix-Rousse. Automatic. Open every day from 6am to 10pm. Free.
Near Part-Dieu station: public toilets in Place Guichard. Automatic. Open every day from 6am to 10pm. Free.
Near Perrache station: public toilets at Place Carnot. Automatic. Open every day from 6am to 2am. Free.