Working together to look after you
ONLYLYON Tourism and Greater Lyon have created the ‘Peace of Mind Charter: caring for each other’. This charter of health commitments has been adopted by more than 400 establishments in Lyon, to provide the best possible conditions for visitors.
What are the commitments?
By signing the Peace of Mind Charter, establishments undertake to protect your health by applying and respecting the directives and recommendations issued by the authorities to fight against Covid-19.
- health protocols applicable at national level and in professional sectors;
- social distancing rules and recommended virus prevention measures.
How to identify signatories of the charter?
Establishments that have signed the Peace of Mind Charter can be identified by a sticker displayed in their window or reception.
The following are concerned:
- Tourist accommodation providers;
- Restaurants, bars, coffee shops, ice-cream parlours, etc.;
- Cultural and leisure activity providers;
- Tourism service providers;
- Transport providers;
- Businesses welcoming tourists.
The list of establishments is available at: https://www.charteserenite.com/?lang=en
Discover Lyon with peace of mind
Activities to discover Lyon have gradually returned, with content adapted to the situation and health measures introduced. You can consult the up-to-date offering at www.visiterlyon.com or contact us to find out about conditions for visitors at establishments and service providers.
Please don’t hesitate to visit our other website www.lyoncitycard.com to prepare for your visit to Lyon.
Mask wearing mandatory in Lyon
Since the 1st of September 2020, a mask must be worn on all of the streets of Lyon and Villeurbanne.
The only exceptions are the following: children aged under 11, joggers and cyclists.
A mask must also be work in shops, restaurants (when not seated at your table), cultural venues and establishments open to the general public.
The ONLYLYON Tourist Office at your disposal
Our ONLYLYON Tourist Office on Place Bellecour reopened on Tuesday the 2nd of June.
Our teams are delighted to be welcoming visitors once more, with slightly adjusted opening times in June: an uninterrupted service is provided from 9:30 am to 6:00 pm every day of the week.
Because capacity is limited, we have introduced a “pre-reception” at the entrance in order to ensure compliance with required hygiene and safety standards.
Our Lyon City Experts are more than ever at your service to help you organize your current or future stay in Lyon.
They are available to answer your questions and requests:
- by phone at +33 (0) 4 72 77 69 69 from 9 a.m. to 6 p.m., 7 days a week
- by messenger : m.me/lepavillononlylyon
- by mail : [email protected]
The French government website also provides official information related to travel: https://www.gouvernement.fr/en/coronavirus-covid-19
We look forward to seeing you soon in Lyon!
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